You can place an order by browsing our product catalog, adding items to your cart, and proceeding to checkout. Follow the instructions to complete your purchase.

To cancel your order, contact customer service as soon as possible. Cancellations may not be possible if the order has already been processed or shipped.

Returns are accepted under specific conditions. Please refer to our return policy page for detailed instructions on how to initiate a return.

Once your order is shipped, you'll receive a tracking number via email. Use this number on the shipping carrier's website to track your package.

Shipping times vary depending on your location. Estimated delivery timelines will be provided at checkout.

At present we do not offer international shipping on all items. Additional fees and delivery times may apply, email us if you are interested in an item and we may be able to do a custom order after getting a shipping quote.

To request a refund, contact our customer service team and provide the necessary details about your order and the reason
for the refund.

Detailed information will be provided during the checkout process. Our rate is $14 per delivery for any purchases under $100 however if your order is $100 or in total the shipping is free of charge. Express Shipping is $20. Bulkier items over 3kg may incur a charge which you will be advised about prior to sending the order.